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Step 1)  Pre Clean Inspection: The first thing we will do is carry out an inspection of the carpeting you would like to have cleaned. We will identify the type of fibres it’s made from, do a PH Test to identifiy the most effective cleaning method
check the backing material and the level of soiling. After we have carried out our inspection we will  then be able to work out the most effective cleaning method along with the best products to use​

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Step 2)  Power Vacuuming: We thoroughly vacuum your carpeting using a high powered vacuum cleaner which has a HEPA filter and powerful rotating brush. Prior to the vacuuming we use a stiff brush to separate the matted carpet fibres, this helps to release the soiling and enables us to extract as much dust, grit and other dry soils as possible before we apply any solutions on to the area we are cleaning

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Step 3) Treat Stubborn Stains: We will treat stubborn stains with the appropriate pre-spray solution. Our pre-spray breaks-down the particles that form the stains making them easier to remove during the hot water extraction stage of the cleaning process​

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Step 4)  Pre-Clean Treatment: We spray an alkaline (salt) based pre-spray over the entire area we are cleaning, this breaks-down any remaining soil and helps to draw it to the surface of the fibres. Our pre-spray kills harmful bacteria, dust mites and carpet moths, it also sanitises the fibres and eliminates any odours​

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Step 5)  Hot Water Extraction Cleaning:  We use a powerful hot water extraction machine filled with hot water and a citric acid rinse aid to jet solution deep into the carpet fibres. The solution jet on the machine is followed by a high powered vacuum which instantly extracts the soil and solution from the fibres. The citric acid rinse aid that we add to the water will neutralises the salt in our alkaline pre-spray, leaving your carpet fibres feeling soft, conditioned and free from any sticky residue. On wool carpets we add liquid lanolin to the rinse water to replace these natural oils. Lanolin helps to protect and strengthen wool fibres

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